1. Services and Refunds
At Barbershop, we are committed to providing excellent grooming services. If you're not completely satisfied with your experience, please read our refund and rework policy below.
2. Eligibility for Refunds
Haircuts and Styling Services: If you are not satisfied with your haircut or style, please contact us within 3 days of your appointment. We will offer a rework of the service at no additional charge.
Shaving and Grooming Services: If you are not satisfied with the service provided, please notify us within 3 days. We will either redo the service or offer a partial refund based on the situation.
Products: If you purchased any products (e.g., hair care products, grooming tools) and they are unused, you may return them within 14 days for a full refund or exchange.
Proof of purchase or service receipt is required for all refund requests.
3. Refund Process
To request a refund or rework, please contact our customer service at [email protected] with your service details or product receipt.
Refunds for services will be processed at the discretion of management, either as a rework or partial refund based on the issue.
Refunds for products will be processed within 7 business days and credited to the original payment method or issued as store credit.
4. Cancellations and Rescheduling
For cancellations or rescheduling, please notify us at least 24 hours prior to your scheduled appointment. Cancellations made within 24 hours may incur a cancellation fee.
5. Late or Missing Refunds
If you haven’t received your refund within the stated processing time, please check with your bank or payment provider.
For further assistance, please contact us at [email protected].
We reserve the right to update this Refund Policy at any time. For any questions or concerns, feel free to reach out to our customer support team.
